Privacy Policy
Last updated: 10 October 2026
This policy explains what personal data Merctraider ("we", "us") collects through this website, why we collect it, and the choices you have. We are based in Singapore and handle personal data in line with the Personal Data Protection Act 2012 (PDPA).
Who we are
Our website address is https://YOUR-DOMAIN. Merctraider is a boutique digital studio that designs and builds websites and provides related SEO and digital services.
What we collect
We only collect personal data that you give us through the quote form:
- Your name, business email address and contact number
- Your company name and website address
- Your monthly budget range
- Your consent to this policy, recorded when you submit the form
We do not run user accounts, comments or a shop on this website.
How we use it
- To reply to your enquiry and prepare a quote
- To contact you about the project you asked about
- To keep a record of our correspondence with you
We do not sell your personal data, and we do not use it for marketing unless you ask us to.
Who we share it with
Quote form submissions are processed by Formspree, a form service that receives your submission and forwards it to our inbox. Our email provider also stores the messages we exchange with you. These providers handle data only to deliver their service to us. We may also disclose personal data where the law requires it.
Cookies and tracking
This website does not set cookies of its own and does not use advertising or analytics trackers.
Embedded and third-party content
Fonts are loaded from Google Fonts. When a page loads, your browser requests them from Google, which can see your IP address and browser details. Links to other sites, such as LinkedIn or our clients' websites, are covered by those sites' own policies, not this one.
How long we keep it
We keep enquiry details for as long as we need them to deal with your request and any project that follows, and for as long as the law or our legitimate business needs require. After that we delete or anonymise them.
Your rights
You can ask us to:
- Tell you what personal data we hold about you and give you a copy
- Correct anything that is wrong or out of date
- Delete your data, except where we must keep it for administrative, legal or security reasons
- Withdraw your consent to us using your data
Email us at YOUR-EMAIL and we will respond within 30 days.
Security
We take reasonable steps to protect personal data, including HTTPS on this website and limiting who can access enquiries. No online service is completely secure, so we cannot guarantee absolute security.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Questions about this policy or your data: YOUR-EMAIL.